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Access to Emergency Alerts for People with Disabilities
October 2004 - September 2008

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The Access to Emergency Alerts project unites emergency alert providers, local information resources, telecommunications industry and public broadcasting representatives, and consumers in a collaborative effort to research and disseminate replicable approaches to make emergency warnings accessible. Alert systems, services and products are developing a range of text and audio alert capabilities that have the potential to serve people with disabilities but most are inconsistent in terms of fully supporting appropriate modalities and accessible interfaces.

People who are deaf or hard of hearing and who rely on captioned television news alerts are often left out when emergency broadcasts are not, in fact, captioned. And people who are blind or have low vision watch television to stay informed, but are at a loss when on-screen graphics or text crawls are used to convey information. The use of Web sites, cellphones and other personal devices promise greater freedom, independence and even safety, but usually hit the market with access barriers which present new challenges as well. This project is identifying the gaps that exist between alert systems which deliver information, the unrealized potential of these systems to serve the entire population, and the necessary system protocols, technologies and services that can bridge this gap.

Funders

Funding for the Access to Emergency Alerts Project is provided by the U.S. Department of Commerce, Technology Opportunities Program.


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NCAM is part of the Media Access Group at WGBH