ATV
Closed Captioning
In this segment, we reduced the size of the television picture and positioned the captions on the black border beneath the picture. (Note: It is not clear whether this feature will be possible with ATV, but we included it because consumers had expressed a desire for this capability prior to our test.)
Few participants liked this option because they felt that they were being cheated out of a full-screen image. However, almost half felt that for a temporary situation, such as emergency announcements (e.g. weather bulletins, school closings), this would be helpful.
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Shrink Picture
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All
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Deaf
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HoH
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Hearing
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Men
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Women
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Under 50
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Over 50
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No PC
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Shrink
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4.3
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4.0
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5.3
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4.1
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4.1
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4.5
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4.8
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3.8
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4.3
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SHRINK PICTURE, CAPTIONS BENEATH (Figure 20)
I want to see the whole picture. I don't like the border. The whole concept of captioning becomes invalid. If you don't have access to the big picture than why buy the screen?
Somehow you get the feeling you are being cheated but it's clear in terms of readability.
I found my eyes leaving the picture when I was reading it. And I had to shift back up to look at the picture. Maybe if it just had a black strip at the bottom it would have been better.
I definitely don't like it. It's minimizing what I am seeing. On a smaller screen it would be even worse. It doesn't work for me. Temporarily it would be OK but for an entire piece, avoid it.
TEMPORARILY SHRINK OR MOVE?
Based on the interest in this feature and the fact that so many participants remarked on the problem of captions covering up other text on the screen, we posed the following question: When captions cover up other text, would you prefer to be able to temporarily shrink the screen, or move the captions to another location on the screen?
Of those participants that had a preference, nine preferred to be able to shrink the screen temporarily and 11 wanted the option of moving captions.
I would prefer to be able to move the captions around so I don't lose the size of the screen. Moving is more of a subtle change, shrinking the screen is too much.
The shrinking can be disorienting so I would rather move the captions.
I'd want to move the captions rather than shrink the picture.
I would shrink the picture temporarily over moving the captions. It's a signal to the brain to catch something on the screen.
I would say that moving them would be better than shrinking.
I think shrinking temporarily would be fine. In those cases information is the key but with this [this program] the picture is the information. Whenever people are trying to get information off the screen. This would be appropriate.
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