FAQ

Q: What is Rich Media?

A: Rich media refers to elements on a web page (or in a separate player) which change over time or in response to user interaction.

Examples:

Q: Why can't I see captions for a video clip? I know the video is captioned.

A: Rich media players typically have menu items that allow captions and other accessibility features to be turned on or off. Read our help section for turning accessibility features on.

Q: Where can I download NCAM's free captioning and description tool, Magpie?

A: http://ncam.wgbh.org/webaccess/magpie.

Feel free to send questions via our feedback form!